What is an account wallet

An account wallet is an alternative to having your card on file - you can top up the wallet and spend your balance on your favorite creators on FansMine.

How do I use my wallet

You can add funds to your wallet by clicking the icon on the top right of your FansMine page, and select your wallet balance as a method of payment whenever you make a purchase.

Adding account balance

To add to your wallet balance, click on the wallet icon on the top right of your FansMine page, select the recharge amount you'd like and go through the purchase process as normal.

Wallet balance limits

There is no wallet balance limit on FansMine.

Unable to use wallet balance

If you’re unable to use your wallet balance, please make sure you have sufficient funds for your purchase. If the problem persists, please reach out to our support team via email to info@fansmine.com.

Refunding wallet balance back to original payment

If you’d like a refund on your wallet balance, please reach out to our support team via email to info@fansmine.com.

Is my wallet balance or card charged first

FansMine will always use attempt to use wallet balance first to complete transactions, however, if you do not have enough wallet balance on your account to complete the full purchase, the entire amount will be charged to your card instead.

Can I pay with remaining wallet balance and my card

When sending a Tip, remaining funds from your wallet balance will be used alongside your card.

Is my account wallet secure

Your account wallet is just as secure as your payment information. All information sent to Fansly servers is immediately encrypted by us. We recommend enabling 2-factor authentication to keep your account as secure as possible.

Accepted payment methods

We accept almost all credit, debit and reloadable cards. We're always working on adding additional payment methods.